FAQ – Frequently Asked Questions

Q1: I don’t understand Chinese. Will there be communication problems?

No need to worry at all. Sinomedigo offers professional medical translation services throughout the process, supporting multiple languages including English, Japanese, Korean, and Arabic. From your arrival in China to your departure, a translator will accompany you throughout to ensure seamless communication between doctors and patients.

Q2: What is the level of healthcare in China?

China possesses world-class medical facilities and technology, and is internationally leading in assisted reproduction, tumor treatment, traditional Chinese medicine, and other fields. All our partner hospitals are national public top-tier hospitals, and our doctors have extensive experience serving international patients.

Q3: Are fees transparent?

We adhere to a fully transparent pricing policy. Before you confirm your plan, we will provide a detailed list of fees, including medical expenses (patients pay directly to the hospital), accommodation, translation fees, and all other items. Apart from the additional services you proactively request, there are no additional fees.

Q4: How should treatment be followed up after returning to China?

Sinomedigo offers telemedicine services after returning home. You can stay in touch with your attending physician via video or email to receive rehabilitation guidance. We will also arrange for local partner medical institutions to assist you with follow-up examinations and check-ups.

Q5: How long does the entire medical tourism process take?

The duration varies depending on the treatment type. Simple consultations may take 3-5 days, while surgical procedures typically require 7-14 days including recovery time. We will provide a detailed timeline during your consultation.

Q6: Is it safe to receive medical treatment in China?

Absolutely. All our partner hospitals have passed national tertiary hospital certification. The attending physicians hold associate senior titles or above with more than 10 years of clinical experience. International standard disinfection and sterile procedures are used, and both surgery and treatment have comprehensive emergency plans.